Ron97 values your privacy. This Privacy Policy clearly explains how we collect, use, store and protect your personal data as a member of our online casino platform. Privacy is more than a promise — it is a responsibility we take seriously.
The ron97 Privacy Policy is built on six robust data protection principles — ensuring that the personal information of every Malaysian member remains secure and respected at all times.
All data transmitted between your device and ron97's servers is protected by 256-bit SSL encryption — the same security standard used by Maybank and CIMB. No third party can intercept or read your personal information in transit.
Ron97 never sells, rents, or trades our members' personal data to any third party for marketing or other commercial purposes. Your information belongs to you — we are merely its custodian, not its owner.
Ron97 only collects personal data that is strictly necessary to provide platform services, process financial transactions, and comply with legal requirements. We do not collect data that is excessive or irrelevant to these stated purposes.
Only ron97 staff who require access to your personal data to perform their authorized duties are permitted to do so. This access is strictly controlled through internal control systems, and all access activity is logged for security audit purposes.
Ron97 respects your right to access, correct, delete, or transfer your personal data. You also have the right to withdraw consent for data processing at any time. Contact us at support@ron97.xyz to submit any data-related requests.
Funds you deposit into your ron97 account are held in a financial account that is separate from the company's operating funds. This means your money is fully protected and always available for withdrawal, regardless of the platform's operational financial position.
This table transparently outlines every category of personal data we collect, why it is needed, and how it is used on the ron97 platform.
| Data Category | Example | Purpose of Collection | Status |
|---|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Identity verification (KYC), fraud prevention | Mandatory |
| Contact Information | Email, phone number | Account communications, transaction notifications | Mandatory |
| Financial Data | EWallet details, bank account numbers | Processing deposits & withdrawals in RM | Mandatory |
| Gameplay Activity Data | Betting history, slots played, winnings | Responsible gaming monitoring, support | Auto-Collected |
| Technical Data | IP address, browser type, device type | Security, fraud detection, analytics | Auto-Collected |
| Communication Data | Live chat logs, support emails | Customer service records, service improvement | Auto-Collected |
| Marketing Preferences | Consent to receive promotions, communication preferences | Delivery of relevant & targeted promotions | Preferences |
Ron97 collects your personal data through several channels — during the account registration process, during your use of the platform, during interactions with our customer support team, and automatically through industry-standard tracking technologies.
When registering and using the ron97 platform, you provide us with the following information:
When you use the ron97 platform, our systems automatically record certain technical information required for security and service improvement purposes:
Minimum Collection Principle: ron97 is committed to collecting only the data that is strictly necessary to deliver our services. We do not collect sensitive personal data such as medical information or religious beliefs unless it is directly relevant to your customer service request.
Ron97 uses your personal data solely for legitimate and necessary purposes. Every use of your data has a solid legal basis, and you will always be informed of any significant changes to how we process it.
Ron97 uses your gameplay activity data for responsible gambling monitoring purposes. This includes identifying patterns that may indicate gambling-related issues and reaching out with appropriate support information where needed. This is part of our commitment to the well-being of our members.
With your consent, ron97 may send you information about promotions, bonuses, new game titles, and exclusive offers related to our platform. You may withdraw this consent at any time by contacting us at support@ron97.xyz or through your account settings.
Marketing Note: ron97 will not send you any marketing communications without your prior consent. If you have previously given consent but no longer wish to receive such communications, you may unsubscribe at any time with no penalty.
Ron97 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in certain limited and controlled circumstances, we may need to share some of your data with trusted third parties.
Ron97 works with a select group of third-party service providers who assist us in operating the platform. These include:
All third-party service providers are bound by strict confidentiality agreements and are only permitted to use your data for the purposes specified in their contracts with ron97.
Ron97 may be required to disclose your personal data to the relevant authorities if directed to do so by applicable law, court order, or regulatory compliance obligations. In such cases, ron97 will notify you in advance unless prohibited from doing so by law.
Our Guarantee: ron97 will never sell your personal data to data brokers, advertising companies, or any party that would use it for purposes unrelated to our platform services. This is a commitment we hold firmly.
Ron97 invests seriously in cybersecurity infrastructure to ensure that the personal data and financial information of all our Malaysian members are always protected against unauthorized access, disclosure, alteration, or destruction.
In the event of a data breach affecting your personal information, ron97 is committed to notifying you within a reasonable timeframe once the breach is identified, explaining the scope of the breach and the steps we are taking to address it. We will also report to the relevant authorities in accordance with applicable legal requirements.
Shared Responsibility: While ron97 takes every reasonable step to protect your data, data security also depends on your own actions. Keep your password strong and unique, never share your login credentials with anyone, and contact us immediately if you suspect any suspicious activity on your ron97 account.
As a ron97 member and as the individual whose data we process, you have certain rights that we fully respect. These rights can be exercised by contacting us at support@ron97.xyz.
You have the right to request a copy of the personal data that ron97 holds about you. We will provide this information in a readable format within 30 days of your request.
If the personal data we hold about you is inaccurate or out of date, you have the right to request a correction. You may also update certain information directly through your ron97 account settings.
You may request the deletion of your personal data under certain circumstances – for example, when the data is no longer needed for the purpose it was originally collected. Some data may need to be retained to comply with legal requirements.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Once an objection is received for this purpose, we will immediately cease such processing, no questions asked.
You have the right to receive your personal data in a structured, machine-readable format. This allows you to transfer your data to another platform should you choose to do so, subject to reasonable technical limitations.
Under certain circumstances, you may request ron97 to temporarily restrict the processing of your data — for example, while you are disputing its accuracy or considering whether to exercise your right to erasure.
The ron97 platform uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and understand how our members use our services. Below are the types of cookies we use:
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the ron97 platform. For more information on how to manage cookies in your browser, please refer to your browser's help documentation.
Ron97 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws and regulatory obligations. We do not keep personal data longer than necessary.
When you close your ron97 account, or when your account is closed by ron97, we will delete or de-link your personal data from our active systems within a reasonable timeframe. However, certain data may be retained in our archival systems for a specified period in accordance with legal requirements and ron97's need to protect itself against potential legal claims.
Deletion Request: To submit a request for the deletion of your personal data, please contact us at support@ron97.xyz with the subject line "Data Deletion Request". We will process your request within 30 days and notify you of the action taken.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us. Our Malay-speaking ron97 team is ready to assist you promptly and in the most helpful way possible.
Ron97 is committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data access or deletion requests, we may require up to 30 days to fully process and respond.
Ron97 reserves the right to amend this Privacy Policy from time to time in line with changes to our business practices, legal requirements, or technological developments. Any significant amendments will be communicated to you via email or an in-platform notification. The "Updated" date at the top of this page always reflects the latest version of the Privacy Policy currently in effect.
We encourage you to review this Privacy Policy page periodically. Your continued use of the ron97 platform following any amendments to this Privacy Policy will be deemed your acceptance of the updated version.
Over 50,000 Malaysian players trust ron97 not just for a great casino entertainment experience, but because we take their privacy and data security seriously. Join us today.